Contextualising Signals
Process customer signals with the OpenAI Connector and business-context prompts.
Summary
Intelligent Routing with AI
AI-powered smart routing process
Optimize Workflows with AI Routing
This process blueprint exemplifies the use of AI to intelligently route customer inquiries to the appropriate department. It uses the OpenAI Connector to process signals within a business context, ensuring that each task is assigned based on the optimal path for efficiency and resolution.
Features and Benefits
Task Intelligence
Leverage process and decisions to route requests to the appropriate department or systems.
Approve or Reroute
Design loops with human feedback and ask OpenAI to improve its decisions.
Details
- Marketplace release date -
- Last Github commit Thursday, February 13, 2025
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Associated Product Group Categories:
- Solution Accelerators
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Version Compatibility:
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Used resources:
