Acheron's Claims Management System is an advanced, automated workflow designed to streamline insurance claims processing using Camunda, BPMN, and DMN. The system automates key steps such as data validation, decision-making, and customer interactions. It features an automated initial validation to filter incomplete claims, a dynamic feedback loop for gathering additional customer information, and DMN-driven decision-making for tasks such as assigning surveyors and determining claim eligibility. Parallel processing improves efficiency by handling multiple tasks simultaneously. If a claim requires corrections, the system provides clear guidance for rework and resubmission, ensuring high accuracy, flexibility, and compliance with evolving regulations.