Customers receive instant feedback
The AI agent drafts and sends an email autonomously, dramatically shortening resolution time for fraud handling.
This tutorial demonstrates how to create an AI agent that can detect and manage insurance fraud cases. It uses the BPMN ad-hoc sub-process symbol and AI integration to provide instant feedback to the customer while improving operating efficiency. It also includes humans in the loop to de-risk the use of AI and ensure knowledge workers have oversight when needed.