https://taktile.com/
AI Decision Platform

AI Decision Platform

Taktile's AI Decision Platform enables financial institutions to design, test, and deploy automated risk strategies with unmatched speed and usability. Non-technical teams can iterate on decision-making strategies in real time, continuously improving outcomes across underwriting, onboarding, fraud, collections, and more. Through a marketplace of third-party data sources, which are typically costly and complex to build in-house, teams can also instantly enrich decisions with new signals and adapt to change faster than ever. With the Taktile connector, enterprises gain a simple way to weave adaptive decision-making directly into their most critical workflows – reducing engineering overhead while giving business teams the agility to iterate and act on insights in real time. Camunda and Taktile share a mission to help financial services organizations push the boundaries of innovation at scale. By uniting enterprise orchestration with advanced decision-making, they enable teams to eliminate manual effort, accelerate iteration, and build smarter, more adaptive operations across the business.


Features and Benefits

Empower teams to manage risk decision strategies

The Taktile Connector adds a decision layer that empowers teams to manage their risk decision strategies with unmatched speed and ease. Non-technical teams can rapidly design, test, and refine strategies in Taktile, while IT teams ensure enterprise-grade orchestration with Camunda. What makes this even more powerful is Taktile's marketplace of third-party data providers, giving institutions seamless access to real-time signals that would otherwise be costly and time-consuming to build in-house. Together, these capabilities enable organizations to enrich their processes, reduce manual effort, and adapt strategies in real-time.

Advanced decision-making across the customer lifecycle

By leveraging the Taktile Connector, financial institutions can bring advanced decision-making into every stage of the customer journey. For example, in onboarding use cases, you can automate KYC/KYB checks, detect fraud using machine learning models, and determine product eligibility in real time. For underwriting, you can sore applicants with multiple data sources, simulate risk outcomes, and test pricing strategies before deployment. For collections, you can tailor repayment plans, prioritize recovery strategies, and dynamically adjust based on customer behavior. Instead of processes that only move tasks forward, Camunda users can design processes that both orchestrate and decide, aligning automation with evolving risk appetite and market conditions.

Level up complex use cases

Consider underwriting, one of the most complex use cases in the financial services industry. In many implementations, processes handle intake, compliance checks, and document routing. However, the heart of underwriting lies in determining whether an applicant should be approved and on what terms. With Taktile embedded in Camunda, risk teams can integrate multiple external data providers alongside internal models; run backtests against historical portfolios to validate strategies before rollout; deploy changes in weeks, not months, while maintaining an auditable trail of every decision. For example, a lender introducing a new SME product can experiment with scoring thresholds and pricing logic, simulate performance on past applications, and deploy optimized strategies directly into Camunda processes. The result is an underwriting process that is not only automated but also adaptive, transparent, and continually improving.

Why this matters for Camunda customers

Camunda customers already rely on the platform to orchestrate mission-critical processes. With the Taktile connector, they can embed decision-making without complex workarounds or added infrastructure. For IT teams, this means cleaner architecture: Camunda manages orchestration, while Taktile handles critical decisions via seamless integration. For risk and product teams, it means true empowerment: they can own and optimize strategies directly, without waiting on engineering cycles. The benefits include speed, as you can deliver real-time decisions across onboarding, underwriting, and collections; agility that enables you to adjust strategies as conditions change, with testing before rollout; data access that enriches decisions with instant access to third-party providers; and compliance to maintain maintain transparency and auditability at every step. The partnership between Taktile and Camunda is more than an integration. Together, they provide financial institutions with the tools to orchestrate end-to-end workflows while embedding adaptive, data-rich decisions at every critical point. The result is faster approvals, safer risk management, and customer experiences that inspire trust.

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    • Automation Services
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